Follow the on-screen instructions to reinstall Cyberlink Power2Go, and then open the app. Resetting the computer power can fix this problem. Tips for fixing common driver problems http: Be careful not to dislodge other cables. If you find a firmware update, select the ones that apply. If the troubleshooter detects problems, follow the instructions to fix the problem. If the drive is still not detected, close Device Manager and skip to Reset the computer power to reset power and reseat the drive cables if necessary.

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Wait until the computer fully shuts down, then disconnect the power cord from the computer.

After the computer restarts, select your operating system for more information about reinstalling Cyberlink Power2Go:.

How does HP install software and gather data? If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit. From the list of available software and driver categories, find the software or driver you are looking for, click the category name, and then click Download. This thread is locked.

This page requires Javascript. You might need select a model number from a list before you can access your product support page.

Try a free diagnostic now Introducing Driver Matic. Clear the upper and lower registry filters Clear the registry filters for Device Manager error codes 1019313239 or 41 using the following steps:.

Related Drivers  DWL-G122 DRIVER

Sorry this didn’t help. Use the Hardware and Devices troubleshooter If a window does not open when discs are inserted into the drive and the drive does not display in File Explorer, it might be a problem with the hardware.

hp DVD-RAM GH60L SATA CdRom Device Drivers

A copy of the registry has been saved for back-up purposes to the Documents folder. Asia Pacific and Oceania. If not, continue to the next step. If connected to the Internet, click the Check for firmware update button to automatically check for a firmware update. Over the years, over million scans have been runand all that data has been compiled to create our driver libraries.

From adding new functionality and improving performanceto fixing a major bug. Please try again shortly. Performing a System Recovery Windows Now with Driver Matic, a PC can have up to date drivers automatically. Replace the default text for the new value by typing the following then pressing Enter:. The BIOS in your computer manages all communication between the hardware components and the operating system.

HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support

saha Select Newthen click Multi-String Value. Sometimes a more recent BIOS update will fix the problem. How does HP install software and gather data?


Many of the apps that came pre-installed on your computer are available to download for free in the Microsoft Store app. Read if provided what the update fixes. If Windows recognizes the deviec, you are finished.

If the drive is still missing after using the troubleshooter, continue to the next step.

If the drive is still missing after resetting power, check the drive cable connections on desktop computers, or clear the upper and lower registry filters for notebook computers. Also check for recent updates even if your PC came with Windows 7 preinstalled.

If the HP MyDrive utility states a firmware update is available, click the Download latest firmware button and follow the on-screen instructions to update the firmware.

hp DVD-RAM GH60L SATA CdRom Device – Driver Download

If so, select your model number from the list. Follow these steps to use the Hardware and Devices troubleshooter to check for problems:. Be careful not to slide skin along any interior metal edge of the computer. The software results page for your computer displays with the operating system selected.